Mission
The Center delivers Air Force enterprise-wide Services capabilities, programs and activities to build and sustain ready, resilient Airmen, Guardians and families. It provides Air Force-wide technical assistance, new initiatives, programs, procedures and central Nonappropriated Fund (NAF) oversight and support. The Center ensures successful operation of essential food, fitness, child care, lodging, libraries, educational support programs and recreational opportunities such as golf, bowling, and outdoor recreation programs for Airmen, Guardians, and their families. AFSVC also manages and operates all Air Force NAF systems for field support to include banking, investments, purchasing, data flow, insurance benefits programs, and the personnel system for over 18,000 NAF employees and retirees around the world.
Vision
One team delivering premier Services capabilities to Airmen, Guardians and families.
Personnel
AFSVC has approximately 720 Air Force military and civilian personnel assigned.
Organization
The Center, composed of eight directorates, oversees Services and force support operations worldwide:
Mission Operations Directorate
Provides Air Force-level technical support, initiatives, operational training, and guidance for mission feeding, fitness and sports, installation capital improvement, and FSS readiness programs. Mission Operations provides operational oversight to 186 mission feeding platforms designed to provide quality, nutritious meals to essential station messing members and support other mission requirements. The Directorate also provides contingency and wartime guidance for real-world events, develops deployable force packages, oversees the field equipment modernization program, and guides centralized training sites designed to further develop mission support Airmen to operate in a contingency environment. Additionally, it provides program management for 179 fitness and sports platforms and centrally manages fitness equipment valued at over $54 million while leading the Department of the Air Force’s World Class Athlete Program, Shooting Program, and the flagship gaming and Esports portfolio.
Community Programs Directorate
The Community Programs Directorate provides comprehensive technical assistance, training, and operational support to installation-level managers worldwide, enabling the successful execution of DAF Child and Youth Programs, the School Liaison Program, and DAF Libraries. To support both force readiness and retention, the Directorate oversees a $160M child and youth facility construction portfolio, ensures strict compliance with OSW safety and child well-being mandates, and maximizes child care capacity for military families. Additionally, the Directorate guides and supports 104 DAF libraries and overseas Learning Resource Centers in five deployed locations. Through the School Liaison Division, the Directorate manages 113 School Liaisons and school-embedded Military & Family Life Counselors across 91 global locations, directly supporting command teams, local communities, educators, and over 770,000 military-connected students.
Business Operations Directorate
Provides Air Force-level technical support, initiatives, operational training, and guidance for Lodging, Fisher House, Nonappropriated Fund (NAF) Food and Beverage operations, and Recreation programs. The Directorate also develops strategies to optimize Force Support Squadron (FSS) options focusing on food nutrition, quality, and availability, while restoring a sense of community through meaningful experiences. It is responsible for 76 lodging operations worldwide and services authorized personnel to maintain mission readiness and quality of life, while keeping official travel costs to a minimum. The Directorate oversees 14 Fisher Houses across eight installations. Each house provides temporary, complimentary, and convenient familial lodging for eligible active and retired military members, veterans, and families who are receiving care at or near a Military Treatment Facility. In addition, the Fisher House at Dover Air Force Base supports families of the fallen. Within the DAF Recreation portfolio, the Directorate manages and supports community centers, arts and crafts, auto hobby, Air Force Entertainment, aero clubs, golf, bowling, outdoor recreation, information, ticket and tour operations, and Venture Gaming entertainment to active duty and retired Airmen, Guardians, and their families.
Installation Support Directorate
Plays a critical role in strengthening operational effectiveness across the Department of the Air Force by delivering enterprise-level Services support to 88 installations across all major commands and the United States Space Force. The Directorate ensures consistency and excellence across core Services programs such as: Nonappropriated Fund (NAF) personnel and financial systems, employee benefits and compensation, Air Force NAF insurance portfolios, and Force Support Squadron and Services career field development programs. The directorate offers targeted strategic support to Air Force Reserve Command Services personnel, enabling optimized resource management and enhanced program execution. The Directorate maintains consistent, transparent communication with installations through virtual leadership engagements, digital platforms such as myFSS and myServices, and the bi-monthly AFSVC Update. These initiatives remove operational barriers and bolster program delivery, impacting a global community of 1.7 million Airmen, Guardians, and their families. The directorate supports 200+ NAF instrumentalities worldwide, generating approximately $1.1 billion in annual revenue that directly sustains essential morale, welfare, and recreation facilities and programs. The Human Resources team and Shared Services Center ensures timely and accurate payments to active and retired NAF employees, along with the administration of tax and benefit entitlements. The Shared Services Center also delivers centralized payroll, accounting, and payment services for all Air Force NAF activities.
Financial Management and Comptroller Directorate
Manages quality financial service for AFSVC, MAJCOMs, and NAF instrumentalities worldwide. Manages and provides oversight of the 10 Services’ central funds to include Air Force Morale, Welfare and Recreation Fund, Air Force Base Capital Improvement Fund, Air Force Insurance Fund, Air Force NAF Employee Retirement Plan Trust, Air Force NAF Employees’ 401(k) Savings Plan, Air Force Lodging Fund, Air Force Civilian Welfare Fund, Fisher House Fund, Air Force Financial Management Fund, and Air Force Mission Essential Feeding Fund. This directorate also manages the Public Accountant Contract Audit program, which develops audit requirements for NAF Instrumentalities and business operations to ensure independence and integrity of audit oversight functions of Air Force Services and Finance committees.
NAF Procurement Directorate
Air Force NAF Procurement Office (AFNAFPO) is responsible for providing Global Strategic Sourcing Support to the Air Force Services Center and Forces Support Squadrons worldwide. AFNAFPO is also responsible for providing NAF contracting officer certifications, training, and guidance on NAF procurement policy and procedures. Further, AFNAFPO is responsible for managing the eBusiness tools such as the web-based Internet Based Purchasing System (IBPS).
Business Information Technology Systems Directorate
Provides information technology (IT) platform support for the Air Force Services enterprise. The Directorate manages the core IT systems behind the Air Force Services Center (AFSVC) Business Activity Network (BAN), powering the critical business applications that sustain Non-appropriated Fund (NAF) programs worldwide. As the enterprise focal point for IT requirements validation, business enterprise architecture, and systems acquisition oversight, the team ensures all technologies securely integrate into the Air Force's communications infrastructure. The Directorate aligns all investments with stringent Federal, DoD, and Air Force IT policies to deliver high-performance, secure strategic solutions that maximize the value of every IT investment.
Director of Staff and Requirements
Serves as the focal point for future concepts and strategies, through oversight, development, and execution of comprehensive strategic plans and programs in support of AFSVC’s worldwide mission. Additionally, the Director provides enterprise-wide marketing support to installations and customers. The Marketing team provides support for centrally managed programs and promotions, graphic design, commercial sponsorship and advertising, as well as video initiatives. It is responsible for interpreting and analyzing research findings for applicability in the field and provides marketing assistance, research, and training to more than 96 installation-marketing offices in direct support of Airmen, Guardians and their families. Additionally, this office also oversees the DAF-NAFI Digital Engagement and Web Program and the Records Management, Freedom of Information Act and Privacy programs for AFSVC. Finally, internal human resources personnel actions, both APF and NAF, are managed through the HR liaison under the Director of Staff and Requirements umbrella.
(Current as of August 2026)