A jammed printer, a last minute decision and a view from the skies of D.C. the night of Sept. 12, 2001.

These are the moments Linda Alcala, Kirk Phillips and Dr. Kirsten Hawley carry with them from 9/11.

Sept. 11, 2001, was Stephen Ziadie's first full day in the office at his new assignment at Seymour Johnson AFB, North Carolina. He shares what 9/11 means to him as he looks back on the terrorist attacks of that day and the post-9/11 years he spent in uniform.

Go home. Those were the last words Don Arias spoke to his younger brother, Adam, on Sept. 11, 2001. Adam worked for an investment company in the south World Trade Center tower.

On the morning of Sept. 11, after Flight 175 crashed into the second tower of the World Trade Center, Kirk Phillips made a decision that, unbeknownst to him at the time, probably saved his life.

Today, he serves as the Office of Energy Assurance director. Watch Phillips, in his own words, describe the horrors of that day and how it intensified his desire to live a life of service to others.

“Even the birds weren’t flying.”

Ramon Jimenez noticed something was off on Sept. 11, 2001. When those with wings choose not to fly, there must be something keeping them out of the sky."

Fresh out of college, Lt. Col. Erin Weatherly was a second lieutenant stationed at Bolling Air Force Base, Washington, D.C., just across the Potomac from the Pentagon.

After the Sept. 11 attacks, Weatherly volunteered to help and was assigned to the Pentagon site for the next two weeks.

“It was a smell you would never forget,” she said.

Watch Weatherly speak to the strength she received that day to protect this nation and its people.

David Bamburg was an Air Force technical sergeant who recently had a permanent change of station to the Military Entrance Processing Station at Knoxville, Tennessee, from Schriever Air Force Base, Colorado, when the Sept. 11 attacks occurred.

Now the travel voucher workload manager at Ellsworth Air Force Base, South Dakota, Bamburg shares his memories and why today’s Airmen, some of whom had not been born on Sept. 11, need to remember that fateful day.

Christine Rodriguez, biological scientist at Travis Air Force Base, California, and husband Joseph Nath, retired Air Force technical sergeant, each experienced a memorable sense of patriotism and unity on 9/11.

“The weight hit me when I saw teams from a base that never deploys spinning up everything, said Nath. “It was one of the reasons why I stayed in as long as I did.”

Col. Tina Benivegna never realized just how much a two-minute conversation with a loved one on Sept. 11 would mean to her. A staff sergeant stationed at Royal Air Force Mildenhall, England, she received a call from her mom as she watched the second plane crash into the South Tower on TV.

Shortly after her call with her mother, the phone lines shutdown and the base went into lockdown for four days. Even though she remained busy during lockdown, Benivegna still remembers the desire she had to hear the voice of all her family members and friends saying they were OK.