WEBVTT 00:01.510 --> 00:02.590 - Hey, good morning, team! 00:02.590 --> 00:05.880 Major General Wilcox here from my office here in IMSC. 00:07.630 --> 00:10.737 I said to Mike Briggs the other day, I said, 00:10.737 --> 00:13.350 "Hey, let's try to have a Facebook Live event." 00:13.350 --> 00:16.220 I put a couple of emails out to the team, 00:16.220 --> 00:18.937 one on Monday, one on Wednesday, but I said, 00:18.937 --> 00:22.007 "Let's try and make sure we have another option, 00:22.007 --> 00:24.897 "just because folks that are teleworking, 00:24.897 --> 00:26.737 "I know the VPN has problems, 00:26.737 --> 00:28.637 "I know we've got EURAM out there, 00:28.637 --> 00:30.630 "some days it works better than others." 00:30.630 --> 00:32.780 But this venue right here, you can 00:32.780 --> 00:34.910 track me in with your iPhone. 00:34.910 --> 00:37.340 So I was trying to come up with something 00:37.340 --> 00:40.690 to get off of the military system that's 00:40.690 --> 00:43.830 really bogged down at times and give you 00:43.830 --> 00:47.476 an opportunity to ask me questions, 00:47.476 --> 00:49.590 or anything that's on your mind, 00:49.590 --> 00:54.590 about how Air Force IMSC is handling the COVID-19 virus. 00:56.030 --> 00:58.700 Let me start out by saying, just initially, 00:58.700 --> 01:01.880 that I am not the complete smart guy on everything, 01:01.880 --> 01:02.920 I admit it up front. 01:02.920 --> 01:05.910 I got some friends that are here with me today 01:05.910 --> 01:08.420 from the Services Center. 01:08.420 --> 01:10.390 Donna Turner is here from the Services Center, 01:10.390 --> 01:12.000 Rob Jackson's with me. 01:12.000 --> 01:13.980 They can't hear you or see your questions, 01:13.980 --> 01:15.480 but I'll throw something to 'em. 01:15.480 --> 01:17.940 The first sergeant's here with me, 01:17.940 --> 01:21.700 Colonel Heckle and a few of his staff members 01:21.700 --> 01:25.230 from the Director of Staff, and Paul Lane's here as well. 01:25.230 --> 01:28.250 So if I can't answer it, I'm gonna throw something to them. 01:28.250 --> 01:33.250 If I can't answer it by the end of this Facebook Live 01:33.540 --> 01:37.030 event, with the rest of the answers, we'll post it 01:38.010 --> 01:41.280 as part of the comments or a follow-up 01:41.280 --> 01:42.680 on the Facebook Live event. 01:42.680 --> 01:44.340 And if this is successful, maybe 01:44.340 --> 01:46.360 we'll do it again next week. 01:46.360 --> 01:49.400 I'm just trying new things so we can communicate. 01:49.400 --> 01:52.100 So going into it, I think we're in, 01:52.100 --> 01:57.100 the Air Force is in a pretty good shape, as far as COVID-19. 01:58.090 --> 02:03.090 The Air Force, AFMC, General Bunch, and my top priority 02:03.160 --> 02:07.200 is taking care of you, our great workforce, 02:07.200 --> 02:10.810 and taking care of your families to make sure 02:10.810 --> 02:14.880 we keep you healthy while at the same time 02:14.880 --> 02:16.580 we're keeping the mission going. 02:16.580 --> 02:19.720 We got 77 installations, nine MAJCOMs, 02:19.720 --> 02:24.720 the HAF, Pacific, Europe, the folks in the Middle East 02:25.050 --> 02:28.650 right now that are conducting missions that rely on us 02:28.650 --> 02:32.160 every day, so obviously, we gotta keep the mission going. 02:32.160 --> 02:34.260 But I look at it that in order to keep 02:34.260 --> 02:37.313 that mission going, I gotta keep you healthy. 02:38.860 --> 02:43.860 For multiple reasons, I wish we could go to 100% telework. 02:45.020 --> 02:47.520 Unfortunately, there's systems that 02:47.520 --> 02:50.310 we're still working through IT upgrades. 02:50.310 --> 02:54.383 We have a few of 'em in IMSC where there is one system, 02:54.383 --> 02:57.930 and one system only, and you can't 02:57.930 --> 02:59.740 go somewhere else to log in. 02:59.740 --> 03:01.630 We're in the process of working through 03:01.630 --> 03:06.130 what that looks like if we do have to go someplace else, 03:06.130 --> 03:07.890 whether it's running a long wire 03:08.912 --> 03:12.640 to another facility or a temporary environment. 03:12.640 --> 03:17.310 But I'd say probably today, we're at about 80% telework 03:17.310 --> 03:21.090 across the Air Force IMSC enterprise, 03:21.090 --> 03:23.710 and I'm encouraging as much telework 03:23.710 --> 03:26.420 as we possibly can get done. 03:26.420 --> 03:30.050 The building itself is still open, so if folks 03:30.050 --> 03:34.870 have to come in once a week to plug in, to download, 03:34.870 --> 03:37.970 to get information, that can still happen, 03:37.970 --> 03:42.080 and I've pushed all that down to our great directors 03:42.080 --> 03:45.007 and PSU commanders and the det commanders, 03:45.007 --> 03:47.630 the 10 det commanders that we have out there, 03:47.630 --> 03:51.490 to help do that and make that a reality. 03:51.490 --> 03:53.960 In fact, I teleworked on Tuesday, 03:53.960 --> 03:56.060 and then I teleworked yesterday, 03:56.060 --> 04:01.060 but I still phoned in to the meetings with AFMC, 04:01.260 --> 04:04.550 to our CAT update every single day. 04:04.550 --> 04:06.500 I know VPN can be a challenge, 04:06.500 --> 04:08.200 and the EURAM can be a challenge. 04:08.200 --> 04:10.876 Sometimes I wasn't able to be on there. 04:10.876 --> 04:15.876 Try Outlook web mail, try the VPN, 04:16.040 --> 04:19.390 but what we don't wanna do is pull everybody 04:19.390 --> 04:21.710 back in because we're having VPN problems. 04:21.710 --> 04:23.600 That is not the intent. 04:23.600 --> 04:26.250 The intent is to protect the workforce, 04:26.250 --> 04:29.333 protect you, so we can (hits desk) get the mission going. 04:30.191 --> 04:34.240 And we've been able to transition through that this week. 04:34.240 --> 04:37.740 We are looking at those mission-essential functions 04:37.740 --> 04:40.980 that we have to get done, that we can't do anywhere else. 04:40.980 --> 04:42.880 There's a lot of things that we do 04:42.880 --> 04:46.880 that the rest of the force relies on us for, 04:46.880 --> 04:50.680 like getting paid in some areas that we work. 04:50.680 --> 04:55.680 I use our service's NAF, I talk about our service's NAF 04:56.350 --> 04:58.260 payroll function all the time, 04:58.260 --> 05:01.100 where we have one system, and it's right here. 05:01.100 --> 05:03.290 Whether that's right or wrong, we can work 05:03.290 --> 05:05.130 on that as we get through. 05:05.130 --> 05:07.250 We used to look at mission-essential days, 05:07.250 --> 05:10.080 and we used to look at something like a hurricane 05:10.080 --> 05:14.810 or a tornado, or a snowstorm if you're up north. 05:14.810 --> 05:17.920 Mission-essential and operating through 05:17.920 --> 05:21.460 an environment like this, we're seeing 05:21.460 --> 05:23.650 the Air Force and we're putting policies out 05:23.650 --> 05:28.650 saying, "Hey, this is gonna be at least through 60 days." 05:29.050 --> 05:32.530 A lot of the stop travel actions that were taken 05:32.530 --> 05:34.800 are out through May the 11th. 05:34.800 --> 05:37.570 And then, the country's looking at even farther, 05:37.570 --> 05:41.880 60 to 90 days, in order to help flatten the curve 05:41.880 --> 05:45.680 of the virus so we can get on the tail end. 05:45.680 --> 05:48.920 So, different times than we're used to operating in 05:48.920 --> 05:53.920 in San Antonio, Texas, or Florida, Langley, Virginia. 05:56.630 --> 05:58.600 Different places, different times. 05:58.600 --> 06:01.310 So we don't have all the answers, either, 06:01.310 --> 06:03.505 but we're working through with our smart folks, 06:03.505 --> 06:07.720 our smart workforce, our smart communities, 06:07.720 --> 06:10.320 our MAJCOMs, the bases, and the Air Force, 06:10.320 --> 06:12.040 we're working through these things 06:12.040 --> 06:17.040 as we look out and move out into that 60- to 90-day period. 06:18.450 --> 06:21.410 But ultimately, I think you've seen some actions 06:21.410 --> 06:24.000 that we took this week and some things that we've done, 06:24.000 --> 06:26.580 jumping out in front of a lot of others, 06:26.580 --> 06:30.470 on sending people home and moving toward max telework. 06:30.470 --> 06:33.840 So that just kinda kicks it off. 06:33.840 --> 06:36.670 I know there's some questions out there. 06:36.670 --> 06:38.110 That's the main reason we really 06:38.110 --> 06:40.990 wanted to have this Facebook Live event, 06:40.990 --> 06:43.610 so you could ask questions and so I could 06:43.610 --> 06:47.520 potentially help alleviate some of your concerns, 06:47.520 --> 06:49.010 or, if I don't have the answer, 06:49.010 --> 06:51.750 I can take that and go back and get it. 06:51.750 --> 06:54.980 But I think the biggest thing we can do 06:54.980 --> 06:59.950 as a community right now is be calm, 06:59.950 --> 07:03.453 (smacks hand) evaluate what's coming in to us, 07:04.940 --> 07:08.290 pick the best course of action based on what we know, 07:08.290 --> 07:09.980 and then kind of move forward. 07:09.980 --> 07:13.030 So, Mike, I think we got some questions, don't we? 07:13.030 --> 07:14.330 - [Mike] Yes, sir. 07:14.330 --> 07:17.630 So there's concerns both about VPN and telework. 07:17.630 --> 07:19.710 I think you just addressed some of the VPN, 07:19.710 --> 07:21.970 and we'll see if we need to get more specific with that. 07:21.970 --> 07:24.310 But let's start with these telework questions. 07:24.310 --> 07:26.786 I think you've addressed this with the leadership team, 07:26.786 --> 07:29.070 and this is a good time for you to tell this 07:29.070 --> 07:32.350 to everyone who's watching on our team and others, 07:32.350 --> 07:34.440 your philosophy about telework. 07:34.440 --> 07:36.730 So I'll just read the four or five questions 07:36.730 --> 07:38.850 we have on that so far, and I think 07:38.850 --> 07:41.470 your overarching answers can kinda touch on all of these. 07:41.470 --> 07:42.710 - Okay. 07:42.710 --> 07:45.800 - [Mike] First, "Will there be 100% teleworking?" 07:45.800 --> 07:48.627 Second, "What's a telework plan for our team members 07:48.627 --> 07:50.717 "with elderly family members in their households 07:50.717 --> 07:52.857 "and for team members whose significant others 07:52.857 --> 07:56.217 "work in the medical field, where they could be exposed?" 07:56.217 --> 07:58.097 "If we're supposed to eliminate gatherings 07:58.097 --> 08:00.297 "of 10 people or more, eliminate exposure 08:00.297 --> 08:02.647 "to surfaces outside the home, et cetera, 08:02.647 --> 08:06.500 "why are we still business as usual at JBSA-Lackland?" 08:06.500 --> 08:07.997 And the final one, "My organization 08:07.997 --> 08:10.857 "has reduced staff, but only by 50%. 08:10.857 --> 08:12.777 "Why are we still being required to come to work 08:12.777 --> 08:15.330 "and risk our health as well as the health of our families?" 08:15.330 --> 08:17.720 - Okay, there's about four different things in there, 08:17.720 --> 08:19.130 so I'm gonna try to unpack that, 08:19.130 --> 08:21.610 and I'll start with telework first. 08:21.610 --> 08:24.043 Right now, I've encouraged maximum telework. 08:25.470 --> 08:28.426 If you can do your job by telework, 08:28.426 --> 08:30.692 (taps desk) then by next week, 08:30.692 --> 08:33.580 I'd encourage folks to push that out 08:33.580 --> 08:35.820 and be on maximum telework. 08:35.820 --> 08:38.170 Some functions cannot do that. 08:38.170 --> 08:40.400 For the functions that cannot telework, 08:40.400 --> 08:42.167 that only have a system in this building, 08:42.167 --> 08:46.070 and we have several, then I have asked, 08:46.070 --> 08:48.820 and we did this last week, last Thursday and Friday 08:48.820 --> 08:52.400 of last week, to break those functions up 08:52.400 --> 08:57.170 into a Blue and Silver, or a Blue, Silver, and Gold team 08:57.170 --> 08:59.640 so we can still keep that mission going 08:59.640 --> 09:03.973 but not have everybody together in a single location. 09:04.950 --> 09:07.480 We rotate, Blue Team comes in for a day, 09:07.480 --> 09:08.960 the next day, Silver comes in. 09:08.960 --> 09:11.820 Or Blue Team comes in for two or three days, 09:11.820 --> 09:14.400 then another two or three days Silver comes in. 09:14.400 --> 09:18.500 Those individual directors and supervisors have to plan 09:18.500 --> 09:21.200 that out based on the function that they're doing, 09:21.200 --> 09:26.200 but nobody should be in here working five days a week. 09:27.500 --> 09:30.990 We should at least be on a split-type function. 09:30.990 --> 09:35.990 JBSA, let me try to answer, "Why is JBSA business as usual?" 09:38.340 --> 09:42.470 JBSA's not business as usual, at least Lackland. 09:42.470 --> 09:44.570 I can't talk to Randolph real well, 09:44.570 --> 09:48.800 and I can't talk from Fort Sam, but JBSA-Lackland, 09:48.800 --> 09:53.162 starting more than a week ago, has limited 09:53.162 --> 09:58.162 all BMT and tech school graduations to only military. 09:58.680 --> 10:00.940 If you look at BMT graduation, 10:00.940 --> 10:03.810 they're not going to the parade ground. 10:03.810 --> 10:06.580 They're doing graduation internal, 10:06.580 --> 10:08.100 so they're not outside. 10:08.100 --> 10:12.873 No longer can the 7,000 or 8,000 parents and family members 10:14.370 --> 10:18.820 that come to a BMT graduation, they can't get on the base. 10:18.820 --> 10:22.630 So the base is not even letting those family members on. 10:22.630 --> 10:25.950 So if you've been at the BX for the last week, 10:25.950 --> 10:28.300 or you've driven the streets over the last week, 10:28.300 --> 10:30.380 you'll notice there's a big change 10:30.380 --> 10:35.140 in the JBSA traffic flow on the gate. 10:35.140 --> 10:39.400 I'll tell you, Air Education and Training Command 10:39.400 --> 10:42.630 has deemed training one of those 10:42.630 --> 10:44.373 mission-essential functions. 10:45.230 --> 10:49.860 BMT is a mission-essential function that must keep going, 10:49.860 --> 10:52.773 tech school has been deemed a mission-essential function 10:52.773 --> 10:55.440 that has to keep going, because it feeds 10:55.440 --> 10:58.730 the pipeline of the Air Force. 10:58.730 --> 11:02.600 If you stop those, you can never gain that back, 11:02.600 --> 11:06.480 because there's no slack in the production capacity. 11:06.480 --> 11:09.593 So the commander of Air Education and Training Command, 11:10.440 --> 11:12.790 in conjunction with his commanders, have deemed 11:12.790 --> 11:14.820 that that's a mission-essential function. 11:14.820 --> 11:16.300 Now, they're taking a lot of steps 11:16.300 --> 11:20.373 within basic military training as far as 11:22.360 --> 11:25.990 social distancing and to help with COVID-19. 11:25.990 --> 11:29.200 For instance, I saw today, the first two weeks 11:29.200 --> 11:32.400 of basic military training, there's a lot 11:32.400 --> 11:36.300 of social distancing and staying apart, 11:36.300 --> 11:38.630 versus getting together in a large group. 11:38.630 --> 11:43.630 So JBSA is taking a lot of, and General Lenderman, 11:43.700 --> 11:46.490 if you look around, there's a lot of facilities 11:46.490 --> 11:48.880 on JBSA that are closed. 11:48.880 --> 11:50.910 Our gym facility here's closed. 11:50.910 --> 11:53.530 Our bistro has gone to takeout only, 11:53.530 --> 11:56.730 or if it hasn't, it will today or Monday, 11:56.730 --> 11:59.200 it's going to be only. 11:59.200 --> 12:02.010 We are increasing the cleaning capacity 12:02.010 --> 12:05.090 in the custodial contract of this building, 12:05.090 --> 12:08.550 of our IMSC Building 1, Building 2, 12:08.550 --> 12:11.940 the common areas, the hallways, the restrooms, 12:11.940 --> 12:15.180 we've upped that and in the process of upping that too. 12:15.180 --> 12:17.690 So there are some things, a lot of things, 12:17.690 --> 12:20.620 that are going on through the 502nd Air Base Wing 12:20.620 --> 12:23.240 who owns all three of the JBSA bases, 12:23.240 --> 12:26.883 as well as things that are going on across IMSC. 12:27.750 --> 12:31.810 The last question, I think, had to do with teleworking 12:31.810 --> 12:36.810 with regard to elderly or higher-risk. 12:38.320 --> 12:41.080 Our telework policy, and we have put out 12:42.190 --> 12:46.400 that we can take a look at the higher-risk population. 12:46.400 --> 12:49.550 The last I heard, I am not a medical expert, 12:49.550 --> 12:54.420 don't quote me on this, but it's the 60 and over 12:54.420 --> 12:58.053 or kinda that 22 to 44 that are in there. 13:00.070 --> 13:03.443 So if you're 60 or over, absolutely, 13:04.880 --> 13:09.560 the telework option, even if you're in one of those 13:09.560 --> 13:14.010 mission-critical functions, we're looking 13:14.010 --> 13:16.629 at that on mission-essential travel. 13:16.629 --> 13:19.590 Are you in that higher demographic? 13:19.590 --> 13:21.460 Is there somebody else that we can send you 13:21.460 --> 13:23.163 on mission-essential travel? 13:24.080 --> 13:26.770 In the last week since those exceptions have come out, 13:26.770 --> 13:31.287 I have not approved any mission-essential exception 13:32.450 --> 13:34.860 to policy travel because we've been able 13:34.860 --> 13:37.290 to do a lot of that telework. 13:37.290 --> 13:41.670 So the TDYs that we have, in the headquarters, anyway, 13:41.670 --> 13:45.430 as far as IZ, XZ, the ones that fall under me, 13:48.640 --> 13:50.510 we haven't approved mission-essential. 13:50.510 --> 13:53.500 Those have been put on the first general officer, 13:53.500 --> 13:56.130 SES, and the chain of command to do that. 13:56.130 --> 13:58.251 But I think the telework policy, 13:58.251 --> 14:03.251 if you have dependents, it's the same telework policy 14:04.250 --> 14:06.280 that we're putting that applies, 14:06.280 --> 14:08.650 and Rob's got something he's gonna add here. 14:08.650 --> 14:12.113 We can adjust that based upon those demographics, though. 14:13.480 --> 14:15.020 So, Rob, what do you got, man? 14:15.020 --> 14:16.550 You can just talk, and they can hear you. 14:16.550 --> 14:18.936 - [Rob] Okay, I was just gonna add 14:18.936 --> 14:22.460 additional goodness for the telework policy 14:22.460 --> 14:26.570 with regard to dependents and elder care. 14:26.570 --> 14:30.570 If you do have your children at home, or you're 14:30.570 --> 14:34.740 an elderly carer, DoD and Staff MR has approved 14:34.740 --> 14:37.740 an exception to that policy to allow you to telework 14:37.740 --> 14:39.450 to be able to do that, too. 14:39.450 --> 14:42.530 The only stipulation is that if you are spending 14:42.530 --> 14:44.820 time during your telework period when you're 14:44.820 --> 14:47.810 actually feeding or actually providing the physical care 14:47.810 --> 14:51.220 for your children or your parents, 14:51.220 --> 14:54.240 you have to account for that time as leave. 14:54.240 --> 14:56.240 Otherwise, you are permitted to telework 14:56.240 --> 14:58.693 and then still care for those folks in your home. 14:59.900 --> 15:00.733 - All right, good deal. 15:00.733 --> 15:03.520 Well, I probably didn't understand the crux 15:03.520 --> 15:04.980 of that question, 'cause that was more 15:04.980 --> 15:07.450 from the personnel side and how we code it. 15:07.450 --> 15:11.460 But we are well aware that the schools are closed 15:11.460 --> 15:15.510 and that the CDCs and child-youth programs, 15:15.510 --> 15:18.270 while still operating, are at a reduced capacity 15:18.270 --> 15:21.300 because a lot of their providers 15:21.300 --> 15:24.390 are in the same situation as everybody else. 15:24.390 --> 15:27.120 But another reason why we're promoting 15:28.145 --> 15:30.250 the maximum telework capacity, 15:30.250 --> 15:31.760 maximum telework policy. 15:31.760 --> 15:33.510 So I think we walked through all 15:33.510 --> 15:36.700 of those, Mike, the four telework. 15:36.700 --> 15:38.670 What else do you got for us? 15:38.670 --> 15:43.617 - [Mike] So, "Are we in conversation at AFIMSC 15:43.617 --> 15:46.617 "or AFCEC with the Corps of Engineers on potential 15:46.617 --> 15:49.320 "support to states for medical spaces?" 15:49.320 --> 15:50.510 Do you know anything about that? 15:50.510 --> 15:52.040 - I-- - 'Cause that's 15:52.040 --> 15:53.330 in the news lately. 15:53.330 --> 15:58.290 - I have not seen anything from that standpoint. 15:58.290 --> 16:02.940 We do not own any of the medical side of it 16:02.940 --> 16:05.253 in the Air Force IMSC. 16:05.253 --> 16:08.520 I know there's been some activations of units, 16:08.520 --> 16:12.740 I know some units are on standby across the Air Force. 16:12.740 --> 16:17.180 One of our contracting ESSes does a lot. 16:17.180 --> 16:19.900 One of our contracting ESSes does a lot 16:19.900 --> 16:21.550 for the medical community, as far as 16:21.550 --> 16:23.690 writing contracts, et cetera. 16:23.690 --> 16:28.690 But we're not part of the capacity, 16:29.140 --> 16:31.740 bed space or hospital type capacity. 16:31.740 --> 16:34.240 Each installation commander is working 16:34.240 --> 16:38.310 with their local community on those specific needs. 16:38.310 --> 16:42.910 So if you're at Maxwell or you're at Schriever 16:42.910 --> 16:46.100 or you're at Scott, those respective 16:46.100 --> 16:48.717 installation commanders are working, 16:48.717 --> 16:53.680 and here, 502nd is working with the local community 16:53.680 --> 16:56.900 to determine and maybe share bed space, 16:56.900 --> 16:59.180 how that's gonna work through Defense Support 16:59.180 --> 17:02.473 to Civil Authorities, Health and Human Services, et cetera. 17:07.650 --> 17:10.810 - [Mike] Okay, this is an advanced question. 17:10.810 --> 17:12.752 We had two people ask about the same question 17:12.752 --> 17:14.347 yesterday. - Go ahead. 17:14.347 --> 17:16.117 - [Mike] "Is there any consideration for putting 17:16.117 --> 17:18.157 "hand sanitizer stations in the halls 17:18.157 --> 17:20.317 "near every door in the headquarters building? 17:20.317 --> 17:23.390 "The custodial contract folks could refill them." 17:23.390 --> 17:25.650 I think this also applies across our enterprise 17:25.650 --> 17:28.010 for folks who have that same concern in their workspace. 17:28.010 --> 17:30.120 - Right, so, the custodial contract, 17:30.120 --> 17:34.077 they're gonna, I think, Kevin, bring on a couple more 17:34.077 --> 17:37.840 FTEs that do nothing but work the hallways 17:37.840 --> 17:41.450 and the restrooms, wiping down all day long. 17:41.450 --> 17:44.350 So they'll go through the building all day long and do that. 17:44.350 --> 17:49.350 We have also increased our order for custodial supplies. 17:50.750 --> 17:53.440 Kevin, you wanna talk a little bit about that? 17:53.440 --> 17:56.070 Because he's in the middle of working that right now. 17:56.070 --> 17:56.903 - [Kevin] Yes, sir. 17:56.903 --> 17:58.010 So, this is Colonel Heckle. 17:58.010 --> 17:59.900 So, just wanted to let the team know 17:59.900 --> 18:02.450 that right here in the building, Building 1, 18:02.450 --> 18:05.160 we worked really hard with JBSA to try to tap 18:05.160 --> 18:09.170 into their reserves, so they've got about a 60-day supply 18:09.170 --> 18:12.260 of reserves that they keep on hand at any given time. 18:12.260 --> 18:15.010 So they are going to do their best 18:15.010 --> 18:18.700 to spread that across all of JBSA. 18:18.700 --> 18:21.530 We are high on the priority list to tap into that, 18:21.530 --> 18:24.550 but understanding, too, that we've gotta be 18:24.550 --> 18:26.120 sharing with the rest of the base. 18:26.120 --> 18:30.730 But the order is in, JBSA is going through that list, 18:30.730 --> 18:32.410 and we're hoping to get some supplies 18:32.410 --> 18:35.390 within the next week to help increase 18:35.390 --> 18:39.644 the amount of sanitizer stations across the entire building. 18:39.644 --> 18:42.580 So we already have the sanitizer stations, 18:42.580 --> 18:45.800 we just need the sanitizer to fill them, 18:45.800 --> 18:47.770 and so, as soon as we get that, sir, 18:47.770 --> 18:48.947 we'll make sure that that gets out-- 18:48.947 --> 18:51.614 - But we do have increased sanitizer around the building. 18:51.614 --> 18:52.447 - [Kevin] We do. 18:52.447 --> 18:53.720 - I've seen the 30-gallon jugs 18:53.720 --> 18:57.118 and hand-pump jugs and things of that nature. 18:57.118 --> 18:59.473 - [Kevin] Absolutely, and so, every PSU 18:59.473 --> 19:03.990 and directorate has gone out and taken inventory 19:03.990 --> 19:05.930 of the supplies that they have on hand, 19:05.930 --> 19:07.680 and they have made it available to everybody-- 19:07.680 --> 19:09.530 - Right, we have not run out, 19:09.530 --> 19:10.510 nobody's run out. - Yes, sir. 19:10.510 --> 19:12.960 - We still have a significant amount in the building. 19:12.960 --> 19:15.445 But we are working to even increase that some more. 19:15.445 --> 19:16.278 - [Kevin] Yes, sir. 19:16.278 --> 19:18.043 - Thanks, Kevin. - You bet. 19:18.043 --> 19:20.060 - All right, Mike, what's next, man? 19:20.060 --> 19:23.670 - [Mike] So, sir, you mentioned in the telework policy 19:23.670 --> 19:26.417 part of what you're talking about, but someone's asking, 19:26.417 --> 19:27.867 "Are there estimates on when we might be 19:27.867 --> 19:29.480 "allowed back in the building?" 19:29.480 --> 19:34.010 I'm assuming that alludes to when we might 19:34.010 --> 19:36.329 all be a workforce as one again, because you explained 19:36.329 --> 19:39.090 how the telework's gonna work for the time being. 19:39.090 --> 19:40.810 - So there's two pieces of that question. 19:40.810 --> 19:42.660 The building is still open. 19:42.660 --> 19:44.420 If you have to come back in the building 19:44.420 --> 19:49.320 to plug in, get something, tag in to a specific server 19:49.320 --> 19:51.340 that you may need every once in a while, 19:51.340 --> 19:54.470 that is still an option, and you can still do that. 19:54.470 --> 19:57.170 I do not foresee us right now, right? 19:57.170 --> 19:59.880 The last stop movement letter that I got 19:59.880 --> 20:01.950 has nothing to do with teleworking, 20:01.950 --> 20:04.450 but the last stop movement where you can't, 20:04.450 --> 20:08.380 cannot, go TDY, PCSes are restricted, 20:08.380 --> 20:11.600 et cetera, goes out until May 11th. 20:11.600 --> 20:16.600 I do not think we will be out of the max telework 20:18.200 --> 20:20.650 for at least 30 to 60 days. 20:20.650 --> 20:23.810 So we need to start looking at that from the long term. 20:23.810 --> 20:26.737 I told the staff this morning in our morning update, 20:26.737 --> 20:29.957 "Hey, start looking out to that 60 to 90 days. 20:29.957 --> 20:31.307 "What does it look like? 20:31.307 --> 20:35.650 "How do we get into this new battle rhythm for what it is?" 20:35.650 --> 20:40.650 The nation continues to move to stronger 20:41.050 --> 20:45.010 control measures to control COVID-19. 20:45.010 --> 20:48.530 California yesterday restricted everybody to their house. 20:48.530 --> 20:51.183 New York, the state of New York, asked folks 20:51.183 --> 20:53.710 to stay in and stay in their house. 20:53.710 --> 20:56.360 I think we're gonna see more and more of this 20:56.360 --> 20:58.480 as the numbers start to go up. 20:58.480 --> 21:00.710 As long as we are on the increase 21:00.710 --> 21:05.368 for COVID-19 cases in the nation, 21:05.368 --> 21:08.600 and we haven't flattened that curve yet, I think 21:08.600 --> 21:12.743 we'll at least stay in the current posture that we are. 21:14.150 --> 21:19.150 I'm trying hard not to bring COVID-19 into the building 21:22.020 --> 21:25.763 and having the building full of 1,000 or 1,500 people, 21:26.960 --> 21:30.840 because that poses a whole different problem 21:30.840 --> 21:32.530 that we have to do, and then you get into 21:32.530 --> 21:37.530 self-quarantine, secondary, tertiary, across the board. 21:37.670 --> 21:40.670 So we're working hard to do that. 21:40.670 --> 21:44.027 Did I mention how many we had at the beginning, as in IMSC? 21:44.027 --> 21:45.700 Did I run through the numbers? 21:45.700 --> 21:46.533 - [Mike] No, sir. 21:46.533 --> 21:47.545 - Okay, I-- - Do you wanna 21:47.545 --> 21:48.479 give that update now? 21:48.479 --> 21:52.240 - Yeah, I apologize, I just came out of the AFMC CAT update, 21:52.240 --> 21:53.910 and I passed on a lot of the same numbers. 21:53.910 --> 21:56.620 Right now, we're watching across the Air Force 21:56.620 --> 21:59.240 Installation and Mission Support enterprise, 21:59.240 --> 22:02.030 global, worldwide, which includes all 22:02.030 --> 22:05.100 of the installations, MAJCOMs, we're watching 22:05.100 --> 22:10.100 207 people that are under some form of restricted movement 22:12.220 --> 22:16.130 for self-quarantine or what have you. 22:16.130 --> 22:21.130 Now, of that 207, 202 of them are asymptomatic. 22:21.430 --> 22:24.180 That means they're not showing any signs 22:24.180 --> 22:29.180 of being sick, but they traveled from a level three 22:29.957 --> 22:34.193 country in the Pacific, they traveled back from Europe, 22:35.410 --> 22:40.407 prior to us moving into this tighter posture. 22:40.407 --> 22:44.500 Everything I've seen, two to 14 days 22:44.500 --> 22:47.310 on the incubation period, average is five, 22:47.310 --> 22:48.350 could be up to 11. 22:48.350 --> 22:52.510 So we've still got a whole week's worth of those folks 22:52.510 --> 22:54.880 that have been on self-quarantine for that. 22:54.880 --> 22:58.490 Of those 207, five, five people 22:58.490 --> 23:01.543 across the enterprise, have shown symptoms. 23:02.400 --> 23:06.530 Of those five, two tested negative, 23:06.530 --> 23:09.770 and we haven't heard back from the other three. 23:09.770 --> 23:14.770 But we have had some individuals that have known people, 23:15.930 --> 23:19.070 or second- and third-order effects of people 23:19.070 --> 23:21.977 that they've known, that we've had to say, 23:21.977 --> 23:25.787 "Hey, okay, you guys go home, this duty section go home, 23:25.787 --> 23:30.787 "stay at home, self-monitor yourself, just to make sure, 23:31.337 --> 23:36.067 "and we'll come back to you in a week or 14 days 23:36.067 --> 23:37.450 "to see how you're doing." 23:37.450 --> 23:39.390 There's some things I think that we all 23:39.390 --> 23:41.840 can do to make this better. 23:41.840 --> 23:46.840 If you're in a vanpool, you may want to take a look at that. 23:46.910 --> 23:49.880 Do you wanna ride with six or seven different people 23:49.880 --> 23:54.880 to work every day that's exposed to their 30 or 40? 23:55.100 --> 23:57.950 When you get back in the van, cumulatively, 23:57.950 --> 24:02.010 that brings a much higher number than you would be 24:02.010 --> 24:05.170 exposed to driving your own vehicle, 24:05.170 --> 24:07.950 walking in and doing your thing. 24:07.950 --> 24:12.180 So look at how you do that across the board also, 24:12.180 --> 24:14.850 because the more people you come in contact with, 24:14.850 --> 24:18.350 the more second- and third-order effects could be involved, 24:18.350 --> 24:19.907 or somebody could be walking around 24:19.907 --> 24:22.131 that just hasn't shown those symptoms. 24:22.131 --> 24:24.420 (hits desk) So, what else, Mike? 24:24.420 --> 24:25.990 - [Mike] So we're gonna get Mr. Jackson, 24:25.990 --> 24:28.030 our Director of Personnel, back up, 24:28.030 --> 24:33.030 because we had a question about home care and sick leave. 24:33.487 --> 24:36.547 "If you are over 60 and have a health issue, 24:36.547 --> 24:38.820 "do you have to have a doctor's note?" 24:38.820 --> 24:41.620 And Mr. Jackson will address that one. 24:41.620 --> 24:42.820 - [Rob] So, Rob Jackson again. 24:42.820 --> 24:47.820 Yes, to answer the question, if the employee is sick 24:48.760 --> 24:50.900 and applying for sick leave, typically, 24:50.900 --> 24:53.680 under normal conditions, a doctor's note 24:53.680 --> 24:56.700 is not necessarily required for that, 24:56.700 --> 24:58.670 to apply for sick leave. 24:58.670 --> 25:01.600 If we were looking, also addressing, at a longer term, 25:01.600 --> 25:03.700 and we're talking reasonable accommodations, 25:03.700 --> 25:06.480 then, yes, it would require medical doctor 25:06.480 --> 25:11.220 certification to get that reasonable accommodation process. 25:11.220 --> 25:16.220 Now, as we start to look into weather and safety leave, 25:17.790 --> 25:21.905 then we also would need to look to have some evidence 25:21.905 --> 25:24.540 that may, and it would depend on the situation, 25:24.540 --> 25:27.377 that may require some additional certification 25:27.377 --> 25:30.950 for those employees that may qualify or fall into 25:30.950 --> 25:34.540 those at-risk categories that have been identified, 25:34.540 --> 25:36.520 which would be the 60 or older, 25:36.520 --> 25:38.740 the breathing conditions and such, sir. 25:38.740 --> 25:39.981 - Correct. 25:39.981 --> 25:42.120 - [Rob] So it's going to depend, that's the short answer, 25:42.120 --> 25:43.700 but this just kinda gives you some 25:43.700 --> 25:44.870 of the scenarios that we have. 25:44.870 --> 25:46.699 But under normal sick leave, it doesn't necessarily 25:46.699 --> 25:48.810 require a doctor's note. - Okay, good. 25:48.810 --> 25:50.730 And I would say if you've got a specific question 25:50.730 --> 25:54.380 and a specific case, call, give us a call, call Rob Jackson. 25:54.380 --> 25:58.163 He's in our DP shop here at Air Force IMSC, 25:59.210 --> 26:00.410 so he can answer it. 26:00.410 --> 26:05.060 I would also say that every day, we get more guidance 26:05.060 --> 26:07.640 coming out of Air Force Personnel Center 26:07.640 --> 26:12.640 on what can be done, what can be waived, how to respond. 26:14.270 --> 26:16.510 The first thing they put out, one of the first big things, 26:16.510 --> 26:18.790 was a stop movement, 'cause that was in conjunction 26:18.790 --> 26:22.414 with the Secretary of Defense's guidance. 26:22.414 --> 26:25.710 Then, about three days later, we started getting guidance 26:25.710 --> 26:28.897 on, "Hey, the physical fitness test is gonna be 26:28.897 --> 26:31.420 "now canceled and pushed six months." 26:31.420 --> 26:35.300 So as the Air Force Personnel Center works through 26:35.300 --> 26:38.520 these different scenarios, we're starting 26:38.520 --> 26:40.720 to get guidance and guidance is flowing. 26:40.720 --> 26:42.570 We got a SharePoint site out there 26:42.570 --> 26:44.910 that folks can go to and take a look 26:44.910 --> 26:48.190 and hopefully answer a lot of these questions. 26:48.190 --> 26:50.990 Mike Briggs, our PA, is putting it all together 26:50.990 --> 26:53.440 every couple days and is sending out a big email 26:53.440 --> 26:56.010 at the end of the day with links. 26:56.010 --> 26:58.560 But don't sit at home with a question. 26:58.560 --> 27:01.780 Email us, call us, something like that. 27:01.780 --> 27:03.700 We'll work that issue and give it to you. 27:03.700 --> 27:05.620 And if it's something we haven't thought of, 27:05.620 --> 27:08.290 we'll push that back up to AFPC. 27:08.290 --> 27:11.580 On the NAF side, we expect some NAF personnel policy 27:11.580 --> 27:13.460 guidance, hopefully today. 27:13.460 --> 27:15.580 Colonel Turner and Jo Anne have been working 27:15.580 --> 27:17.560 (hits desk) diligently for the last three days 27:17.560 --> 27:21.100 with HAF A1C, and I think they're pretty close 27:21.100 --> 27:23.360 to finalizing that guidance. 27:23.360 --> 27:25.926 That should be out sometime today, 27:25.926 --> 27:27.457 (hits desk) I'm hoping today, 27:27.457 --> 27:28.990 (hits desk) and we will push that to you, 27:28.990 --> 27:31.510 and we're also gonna push that to the rest of the MAJCOMs, 27:31.510 --> 27:33.530 'cause we're kinda the conduit there. 27:33.530 --> 27:36.186 So, great DP questions, that's why 27:36.186 --> 27:39.033 I had to have my friend Rob Jackson come. 27:39.980 --> 27:40.813 All right, Mike. 27:40.813 --> 27:42.920 - [Mike] All right, sir, so we received a comment 27:42.920 --> 27:44.750 that it's kinda weird to hear other voices 27:44.750 --> 27:46.730 coming on camera but not actually seeing them. 27:46.730 --> 27:47.680 I just want to address that. 27:47.680 --> 27:50.090 We're practicing social distancing here, 27:50.090 --> 27:52.690 so we didn't wanna have a bunch of people close to you, 27:52.690 --> 27:54.990 sitting at one table, so that's why we're 27:54.990 --> 27:56.815 getting close enough to get on the mic 27:56.815 --> 27:59.170 to ask and answer the questions. 27:59.170 --> 28:00.980 So, hope that makes that understandable 28:00.980 --> 28:04.120 to people that we're not all on camera at one time. 28:04.120 --> 28:05.390 - Yeah, I apologize for that. 28:05.390 --> 28:09.020 We're online with you guys, so you're using your cellphone, 28:09.020 --> 28:12.130 and I got a tablet that's about this big 28:12.130 --> 28:14.760 in front of me with the little camera on it, 28:14.760 --> 28:17.260 and it's on a fixed stand. 28:17.260 --> 28:21.370 So for fear of moving it, dropping it, 28:21.370 --> 28:24.490 screwing up the connection, you'll hear people, 28:24.490 --> 28:25.540 but won't see their voice. 28:25.540 --> 28:27.166 You get to look at this pretty face. 28:27.166 --> 28:28.230 (Mike laughs) I can't help you with that. 28:28.230 --> 28:29.565 - [Mike] But people are liking 28:29.565 --> 28:30.565 (John laughs) some of the background-- 28:30.565 --> 28:31.954 - All right! 28:31.954 --> 28:33.170 - [Mike] And things like that. 28:33.170 --> 28:35.930 So, going back to the hand sanitizers, 28:35.930 --> 28:39.250 I think you might have said something about a 30-gallon jug. 28:39.250 --> 28:41.410 I don't believe we actually have a 30-gallon jug, 28:41.410 --> 28:42.610 but we-- - If I did, I'm sorry. 28:42.610 --> 28:44.920 We don't have a 30-gallon jug. 28:44.920 --> 28:46.297 - We're ordering it in bulk so we 28:46.297 --> 28:47.677 can put hand stations around. 28:47.677 --> 28:49.877 And then, the follow-up question to that is, 28:49.877 --> 28:52.647 "Do sanitizers actually work on viruses?" 28:54.000 --> 28:55.829 - I'm not the medical folks. 28:55.829 --> 28:58.950 I'm not gonna try to answer that one. 28:58.950 --> 29:03.100 All I hear, though, is, wash your hands, sanitize 29:03.100 --> 29:07.030 your hands, as much as possible, and it gets it off. 29:07.030 --> 29:09.410 I would really have to ask you, 29:09.410 --> 29:13.010 I think if you go to the CDC website, 29:13.010 --> 29:16.653 which we have kicked out in several different formats, 29:17.490 --> 29:20.920 our COVID-19 website that Mike Briggs has been 29:20.920 --> 29:23.110 keeping up on Facebook, I think, 29:23.110 --> 29:25.470 has the CDC link and website there. 29:25.470 --> 29:29.760 If you go to that, that'll answer your questions 29:29.760 --> 29:31.840 on the best products to use. 29:31.840 --> 29:34.690 Because there are CDC-approved products, 29:34.690 --> 29:37.550 and part of the products that we're buying 29:37.550 --> 29:39.780 and the contracts that we purchased, 29:39.780 --> 29:41.880 that's one of the line items, that we make sure 29:41.880 --> 29:44.447 that they're both EPA and CDC approved, so. 29:47.300 --> 29:48.910 - [Mike] I don't know if you can answer this, 29:48.910 --> 29:51.360 it's an IT question, but just to let people know 29:51.360 --> 29:53.100 we received it, and if we can't answer it here, 29:53.100 --> 29:56.603 we'll get an answer, "How often do folks 29:56.603 --> 29:59.357 "who are teleworking need to dock their laptops 29:59.357 --> 30:01.560 "to avoid a quarantine of their laptop?" 30:01.560 --> 30:02.786 - I can answer this question! 30:02.786 --> 30:03.705 - [Mike] You can answer it? 30:03.705 --> 30:04.538 - I can. - "And is there a way 30:04.538 --> 30:05.550 "to get those updates from home?" 30:05.550 --> 30:08.300 - All right, so, we don't have a lot of good things 30:08.300 --> 30:10.670 about our IT system, all right, you know? 30:10.670 --> 30:13.620 But I'll walk through where we're 30:13.620 --> 30:16.970 at kinda with the IT system as an Air Force. 30:16.970 --> 30:21.690 In the last week, we've probably increased, 30:21.690 --> 30:24.400 not we, IMSC, the Air Force has increased 30:24.400 --> 30:29.400 the VPN and the dial-in capacity to over 240,000, 30:29.630 --> 30:33.333 from about 60,000 or 70,000 to 240,000. 30:33.333 --> 30:36.310 16th Air Force and the Air Force A6 30:36.310 --> 30:38.540 are working to even push that up. 30:38.540 --> 30:41.290 Part of what they've done, because they realized 30:41.290 --> 30:45.300 the telework process, was suspend the requirement 30:45.300 --> 30:48.344 for you to bring it in and put in the docking station. 30:48.344 --> 30:50.870 So if you don't dock your computer 30:50.870 --> 30:54.710 within a week, or 30 days, like it previously was, 30:54.710 --> 30:56.700 it shut down and would turn off. 30:56.700 --> 30:58.790 That should not happen. 30:58.790 --> 31:00.150 You should be safe. 31:00.150 --> 31:02.790 We don't want people just coming back into the building 31:02.790 --> 31:06.030 just to dock their computer and be exposed 31:06.030 --> 31:09.040 to the folks all the way downtown and everything else. 31:09.040 --> 31:11.810 So if you have a problem, please let us know, 31:11.810 --> 31:13.650 but that was one of the things we talked about 31:13.650 --> 31:17.183 on the AFMC update this morning that was pushed to us, 31:17.183 --> 31:21.132 that says you do not have to plug your computer in 31:21.132 --> 31:23.910 in order for it to stay operational. 31:23.910 --> 31:27.870 And those big patches should have been paused, also. 31:27.870 --> 31:31.480 You can get patches pushed over VPN, 31:31.480 --> 31:34.270 but when it's maxed out with 240,000 people, 31:34.270 --> 31:36.000 it's not gonna work. 31:36.000 --> 31:41.000 I'd encourage you, on VPN, we had the old VPN system 31:41.080 --> 31:42.670 that your computer probably has, 31:42.670 --> 31:45.550 and you have the new system, called EURAM. 31:45.550 --> 31:50.550 Both of those are in the menu when you pull VPN up to use. 31:50.810 --> 31:54.130 The new one is an icon, but if you wanna look 31:54.130 --> 31:57.900 at the old one, it says VPN, it's in the same menu 31:57.900 --> 32:01.350 that shows which Wi-Fi you can pick, 32:01.350 --> 32:02.840 and it says VPN at the top. 32:02.840 --> 32:06.110 The old one's still working, the new one's still working. 32:06.110 --> 32:08.090 It gives us added capacity. 32:08.090 --> 32:12.080 It's not always the best system. 32:12.080 --> 32:14.870 Sometimes you gotta play with the old VPN 32:14.870 --> 32:17.623 on which base you're dialing into. 32:18.610 --> 32:22.210 Wright-Patt, hey, if it's daytime here 32:22.210 --> 32:25.350 and nighttime in USAFE, go to Rammstein, 32:25.350 --> 32:28.513 same thing at Guam, and you have a better chance to get in. 32:29.400 --> 32:32.210 But so far, for the most part, 32:32.210 --> 32:35.510 it appears to be working, and I'll say fair. 32:35.510 --> 32:38.740 Good at some times, bad at some times. 32:38.740 --> 32:39.573 Thanks, Mike. 32:40.759 --> 32:42.710 - [Mike] All right, sir, so here's, looks like 32:42.710 --> 32:47.597 one of our teammates from out at the RM at Ellsworth. 32:47.597 --> 32:48.877 "I work at a cube city. 32:48.877 --> 32:51.620 "Any suggestions to ease my concern?" 32:51.620 --> 32:53.340 - Absolutely. 32:53.340 --> 32:55.010 One of the biggest and best things 32:55.010 --> 32:58.180 that the CDC and Health and Human Services 32:58.180 --> 33:01.830 and everybody is pushing is clean those areas. 33:01.830 --> 33:06.097 Clean those areas once or twice, three times a day, 33:06.097 --> 33:09.810 with a Clorox wipe or the cleaning stuff 33:09.810 --> 33:12.150 that we have in the building. 33:12.150 --> 33:14.570 Clean those common areas. 33:14.570 --> 33:16.390 Practice social distancing. 33:16.390 --> 33:19.980 Social distancing is at least keeping six foot, 33:19.980 --> 33:21.410 if not 10 foot. 33:21.410 --> 33:23.830 Cubes, you can keep within six foot. 33:23.830 --> 33:25.670 You start walking, everybody wants to get 33:25.670 --> 33:27.450 in the cube thing and hang out on 33:27.450 --> 33:30.950 the cube divider and talk or whatever. 33:30.950 --> 33:33.400 So you really gotta work hard to do this. 33:33.400 --> 33:36.240 This is not a natural human thing 33:36.240 --> 33:38.070 where you don't walk up and shake hands 33:38.070 --> 33:40.070 or bump or elbows. 33:40.070 --> 33:42.750 I've started the foot tap, so you stick your foot 33:42.750 --> 33:44.280 out four feet and the other guy sticks 33:44.280 --> 33:48.270 their foot out four feet as a hello. 33:48.270 --> 33:50.630 But really, I think if you keep your areas clean, 33:50.630 --> 33:52.753 sanitize it periodically. 33:55.460 --> 33:57.410 It takes everybody. 33:57.410 --> 34:00.950 Outside of work, this is an individual responsibility, 34:00.950 --> 34:03.580 a national individual responsibility, 34:03.580 --> 34:06.190 and it's gonna take us all to change the way 34:06.190 --> 34:09.280 that we operate and live on a daily basis. 34:09.280 --> 34:11.510 Americans don't like to be confined. 34:11.510 --> 34:13.760 We don't like to be told to stay in our house. 34:13.760 --> 34:15.750 We wanna go play bingo, we wanna go 34:15.750 --> 34:17.830 to church, we wanna go to the store, 34:17.830 --> 34:19.880 we wanna go to the sporting events. 34:19.880 --> 34:24.270 The more of that you can reduce, 34:24.270 --> 34:26.610 and reduce the exposure to the people 34:26.610 --> 34:29.163 that are carrying it that you don't know, 34:30.260 --> 34:35.000 the more we reduce our likelihood of catching it. 34:35.000 --> 34:38.120 Now, I'm talking to just our folks at Ellsworth. 34:38.120 --> 34:41.580 You're one of those unique, one-of-a-kind, 34:41.580 --> 34:46.580 can only operate out of that building there for DFAS. 34:47.110 --> 34:50.390 So we're looking at a Blue and a Silver, 34:50.390 --> 34:53.130 and maybe even a Gold, on how do we break 34:53.130 --> 34:58.130 those shifts up so everybody is not there at the same time. 34:58.600 --> 35:00.580 Miss Anders was looking at that, we were talking 35:00.580 --> 35:02.450 about that this morning, and I think you'll 35:02.450 --> 35:05.230 see some direction of that coming now. 35:05.230 --> 35:07.210 Now, luckily, Rapid City is a little bit 35:07.210 --> 35:08.920 farther behind the rest of the nation, 35:08.920 --> 35:10.800 as far as exposed cases. 35:10.800 --> 35:15.140 So we're balancing all that on where we are 35:15.140 --> 35:17.420 off base, and your installation commanders 35:17.420 --> 35:20.420 are monitoring that, and where we are off base, 35:20.420 --> 35:25.420 as they ratchet up the health protection condition. 35:25.570 --> 35:28.300 It's kinda like a force protection condition, 35:28.300 --> 35:30.380 if you're in Force Protection Condition Normal, 35:30.380 --> 35:32.140 Alpha, Bravo, Charlie. 35:32.140 --> 35:34.170 There's a health protection condition 35:34.170 --> 35:36.480 and there's associated measures 35:36.480 --> 35:40.462 for Alpha, Bravo, and Charlie, and across the Air Force 35:40.462 --> 35:41.410 (hits desk) enterprise, and even 35:41.410 --> 35:44.190 the Air Force IMSC enterprise, right now, 35:44.190 --> 35:47.410 we've got folks anywhere in installations 35:47.410 --> 35:49.710 from Health Protection Condition Alpha 35:49.710 --> 35:52.980 up to Health Protection Condition Charlie. 35:52.980 --> 35:54.440 So there are measures. 35:54.440 --> 35:56.780 Take a look at those health protection conditions. 35:56.780 --> 35:58.250 If you don't have 'em, send it back, 35:58.250 --> 36:01.020 and we'll send you some of what those checklists look like, 36:01.020 --> 36:03.520 of things you can do and that are recommended 36:03.520 --> 36:06.720 in each and every one of those different health protection 36:06.720 --> 36:09.850 conditions that'll help get after that. 36:09.850 --> 36:12.935 Your installation has that, your own installation has that, 36:12.935 --> 36:13.768 (hits hand) to where everybody 36:13.768 --> 36:15.270 on the installation is operating 36:15.270 --> 36:16.830 off the same sheet of music. 36:16.830 --> 36:17.800 Over. 36:17.800 --> 36:19.565 - [Mike] So while you were answering that, 36:19.565 --> 36:20.398 we got two follow-on questions. 36:20.398 --> 36:22.260 I believe you addressed the one about the telework, 36:22.260 --> 36:24.510 and I'm sure the team concept would answer this one. 36:24.510 --> 36:25.868 - Okay. 36:25.868 --> 36:28.410 - [Mike] "What if you work three feet from your cubemate?" 36:28.410 --> 36:30.660 - Well, I would look at operating 36:30.660 --> 36:32.340 in a different cube right now. 36:32.340 --> 36:34.410 We're at 80% max telework. 36:34.410 --> 36:37.030 So can you operate in a different cube? 36:37.030 --> 36:39.440 Can you move to a cube that's not being used? 36:39.440 --> 36:41.630 Can you move to an empty cube? 36:41.630 --> 36:44.700 The way that the Air Force computer systems are worked now, 36:44.700 --> 36:47.480 unless you're tied in to one of those specifics, 36:47.480 --> 36:50.910 and there's only a few of those, is you can dock 36:50.910 --> 36:54.470 your computer, or plug your computer, 36:54.470 --> 36:59.470 to any LAN section in the building, 36:59.870 --> 37:02.370 and you just have to go through it and the LAN will work. 37:02.370 --> 37:05.240 So if you're three feet, I would take a look 37:05.240 --> 37:06.650 at, "Hey, can I spread out?" 37:06.650 --> 37:10.050 Because 80%, at least in our building, today, 37:10.050 --> 37:14.400 if you look outside, 70% to 80% of our folks are gone. 37:14.400 --> 37:15.810 When I walk through the hallways, 37:15.810 --> 37:17.730 there are not a lot of folks here. 37:17.730 --> 37:21.700 So there's things that we can do proactively 37:21.700 --> 37:24.460 to look at that, to help spread you out 37:24.460 --> 37:26.389 if you have to be here. 37:26.389 --> 37:29.560 The other thing is (taps desk) if you have to be here, 37:29.560 --> 37:32.700 hopefully 50% of your duty section's not, 37:32.700 --> 37:34.890 because they're part of that requirement. 37:34.890 --> 37:37.623 So move over and use one of their desks, 37:38.572 --> 37:41.240 or another area in the building that we could do. 37:41.240 --> 37:42.690 I fully support that. 37:42.690 --> 37:45.290 And if we have IT problems as we do that, 37:45.290 --> 37:46.779 we'll have to do it. 37:46.779 --> 37:48.543 That was a great question. 37:49.390 --> 37:50.223 Okay, Mike. 37:50.223 --> 37:51.557 - [Mike] "How often are you in contact 37:51.557 --> 37:53.977 "with local and military leadership?" 37:56.090 --> 37:59.565 - We are tied in with the local JBSA 37:59.565 --> 38:03.010 502nd CAT every single day. 38:03.010 --> 38:06.800 We attend 502nd CAT updates every day. 38:06.800 --> 38:09.950 I don't update and attend, we have an EM, 38:09.950 --> 38:12.880 emergency managers, that are part of our 38:12.880 --> 38:15.820 Director of Staff that do nothing but this, 38:15.820 --> 38:20.110 and they link us in and tie us in twice a day. 38:20.110 --> 38:21.410 I think it's twice a day, Kevin. 38:21.410 --> 38:22.670 Once or twice a day? 38:22.670 --> 38:26.370 Twice a day that we're tied in with the 502nd. 38:26.370 --> 38:28.290 We're also tied in with the 502nd 38:28.290 --> 38:31.390 through Port San Antonio, who's got our contracts 38:31.390 --> 38:32.970 that are tied in with them. 38:32.970 --> 38:36.220 We're tied in with the 502nd on an advisory role, 38:36.220 --> 38:39.290 just like we advise 77 installations a day. 38:39.290 --> 38:41.590 Starting next week, we're gonna step back up 38:41.590 --> 38:45.330 and crank Mission Support Group DCSes up. 38:45.330 --> 38:50.327 So we get calls from the Mission Support Group of the 502nd, 38:51.240 --> 38:53.340 we get calls from Randolph, Fort Sam, 38:53.340 --> 38:55.430 all the other installations daily. 38:55.430 --> 38:58.040 Brigadier General Lenderman, any time she changes 38:58.040 --> 39:00.820 a policy, she sends it to the senior leaders 39:00.820 --> 39:02.660 on Lackland, and if I have a question, 39:02.660 --> 39:04.180 I shoot it right back to her. 39:04.180 --> 39:06.863 So I think we got pretty good comms with the 502nd. 39:08.600 --> 39:12.050 I do not have deep comms day to day, 39:12.050 --> 39:14.270 nor do I have right now, with, say, 39:14.270 --> 39:17.420 the 12th Fighter Wing or the 12th Training Wing 39:17.420 --> 39:21.690 over at Randolph, the Army units on Fort Sam, 39:21.690 --> 39:24.700 the 37th Training Wing, unless they call us. 39:24.700 --> 39:27.230 The kinda command and control of everything 39:27.230 --> 39:30.390 for a joint base goes through the 502nd, 39:30.390 --> 39:32.893 and we're 100% tied in with the 502nd. 39:34.210 --> 39:36.400 - [Mike] Okay, sir, we have another personnel 39:36.400 --> 39:38.720 question, and I'll read it, and then we have 39:38.720 --> 39:42.237 two different people coming up to provide a response. 39:42.237 --> 39:44.947 "If a civilian becomes ill and gets diagnosed 39:44.947 --> 39:47.657 "with COVID-19 within 14 days of working 39:47.657 --> 39:50.807 "customer service, is it a workers' comp issue, 39:50.807 --> 39:53.087 "or is the civilian responsible for their own 39:53.087 --> 39:55.130 "medical payments, et cetera?" 39:55.130 --> 39:57.900 So, first, on the non-appropriated side of the house, 39:57.900 --> 40:00.240 Colonel Donna Turner, Air Force Services Center 40:00.240 --> 40:02.000 commander, will speak to that. 40:02.000 --> 40:04.580 - She can talk to the NAF side. 40:04.580 --> 40:05.670 All right, Donna. 40:05.670 --> 40:06.889 - [Donna] Yes, sir. 40:06.889 --> 40:09.060 So for a NAF employee, workman's compensation 40:09.060 --> 40:11.690 may apply if we can determine that the disease 40:11.690 --> 40:13.930 was contracted in the workplace, and then, 40:13.930 --> 40:16.080 if the NAF employee believes that their condition 40:16.080 --> 40:18.900 is workplace-related and chooses to file 40:18.900 --> 40:21.410 a workman's compensation claim, 40:21.410 --> 40:23.320 that claim will be fully investigated 40:23.320 --> 40:25.630 and adjudicated in accordance with our standard 40:25.630 --> 40:27.540 Air Force worker's compensation procedures. 40:27.540 --> 40:29.220 So there's no changes to that 40:29.220 --> 40:32.460 under this COVID-19 environment. 40:32.460 --> 40:34.460 For NAF employees that are enrolled in the NAF 40:34.460 --> 40:37.160 medical plan that's administered by Aetna, 40:37.160 --> 40:40.180 all your copays and your costs associated with testing 40:40.180 --> 40:43.623 and the diagnosis for COVID-19 are fully covered. 40:44.890 --> 40:45.820 - That's awesome right there. 40:45.820 --> 40:48.200 - [Mike] Now, Mr. Rob Jackson, our Director of Personnel, 40:48.200 --> 40:50.480 will talk about the appropriated side of the house. 40:50.480 --> 40:52.060 - [Rob] From the appropriated funds side, 40:52.060 --> 40:54.961 exposure to COVID-19 alone, obviously, does not 40:54.961 --> 40:58.630 constitute a work-related injury that entitles 40:58.630 --> 41:00.280 immediately the employee to medical 41:00.280 --> 41:02.290 treatment under workman's comp. 41:02.290 --> 41:04.440 The employee must first be actually diagnosed 41:04.440 --> 41:07.750 with COVID-19 to potentially be afforded coverage. 41:07.750 --> 41:09.690 To establish that coverage, the employee 41:09.690 --> 41:11.880 must file a claim with the Department of Labor, 41:11.880 --> 41:14.870 who has the final approval authority. 41:14.870 --> 41:16.830 Information on the workman's compensation 41:16.830 --> 41:19.490 for COVID-19 is on the Department of Labor 41:19.490 --> 41:22.120 workman's compensation program website. 41:22.120 --> 41:23.810 We can get that out to y'all, and we'll 41:23.810 --> 41:25.890 also have it on the SharePoint site, 41:25.890 --> 41:28.140 have that information available to you, 41:28.140 --> 41:33.140 but it's www.dol.gov, OWCP, DFEC, 41:33.650 --> 41:38.360 info for corona coverage virus, well, we'll get it out 41:38.360 --> 41:39.680 somehow later on. - We'll hang it 41:39.680 --> 41:40.513 on the SharePoint site. 41:40.513 --> 41:42.880 But I think, kinda, Rob, did I hear you say, 41:42.880 --> 41:47.700 similar to the NAF, if you catch it from being 41:47.700 --> 41:50.850 in the workplace, it's covered? 41:50.850 --> 41:53.010 Is that what we went through? 41:53.010 --> 41:54.800 - [Rob] It will generally be covered. 41:54.800 --> 41:57.020 I will say, just from the conversations 41:57.020 --> 41:59.620 that we had with a few of the experts, 41:59.620 --> 42:02.215 that much like some of the other workman's compensation 42:02.215 --> 42:05.330 claims for appropriated fund employees, 42:05.330 --> 42:08.650 the burden of proof that the cause and source 42:08.650 --> 42:12.220 of injury, or disease in this case, is going 42:12.220 --> 42:14.570 to be on the employee to push that. 42:14.570 --> 42:17.492 - Okay, so kinda in line with normal processes 42:17.492 --> 42:18.701 and procedures. - Yes, sir, yes, sir. 42:18.701 --> 42:20.880 - So everybody understands how that works. 42:20.880 --> 42:21.713 - [Rob] Yes, sir. 42:21.713 --> 42:23.171 We did have one question-- 42:23.171 --> 42:24.004 - Okay, yeah, keep going. 42:24.004 --> 42:25.900 - [Rob] Folks were interested in points of contact. 42:25.900 --> 42:27.141 - All right, do it! 42:27.141 --> 42:28.750 - [Rob] So I wanted to make sure I got those numbers to you. 42:28.750 --> 42:29.670 - I quit looking at Rob. 42:29.670 --> 42:31.632 You guys are wondering who I'm looking at. 42:31.632 --> 42:33.380 (men offscreen laugh) 42:33.380 --> 42:35.950 - [Rob] Anyway, I would say that the primary, 42:35.950 --> 42:39.280 first line of defense for us is Miss Shon Burns-Harris, 42:39.280 --> 42:42.833 and she's at DSN 969-0911. 42:45.420 --> 42:48.193 How appropriate, 0911, when you need help. 42:49.550 --> 42:53.230 Miss Jennifer Gombez, our chief of personnel programs, 42:53.230 --> 42:58.230 DSN 969-8347, and of course, myself, DSN 969-9124, 43:00.550 --> 43:04.250 and commercial prefix here in San Antonio is 210-395. 43:04.250 --> 43:06.410 If you just have general questions 43:06.410 --> 43:09.220 that you wanna get addressed, to ensure that somebody 43:09.220 --> 43:10.480 gets it, and you don't wanna send it 43:10.480 --> 43:14.119 to the individual boxes, send it to Air Force IMSC, 43:14.119 --> 43:16.540 DP Workflow, and we'll make sure we 43:16.540 --> 43:17.373 get 'em addressed for you. 43:17.373 --> 43:18.903 Thanks, sir. - Thanks, Rob! 43:20.570 --> 43:23.787 - [Mike] Okay, sir, here is one from online. 43:23.787 --> 43:26.287 "In light of many personnel at the installations 43:26.287 --> 43:29.677 "on admin leave or teleworking, is there any thought 43:29.677 --> 43:32.157 "on giving some relief on non-essential 43:32.157 --> 43:34.840 "and routine suspenses and taskers?" 43:34.840 --> 43:36.740 In other words, they're indicating we need 43:36.740 --> 43:40.092 some air staff and OSD relief during these times. 43:40.092 --> 43:41.430 (murmurs) - We were actually talking 43:41.430 --> 43:42.560 about this this morning. 43:42.560 --> 43:45.527 So General Bunch put out last week that, 43:45.527 --> 43:47.170 "Hey, our number one thing right now," 43:47.170 --> 43:48.877 and we put it out also, "Our number one thing 43:48.877 --> 43:52.307 "is taking care of our family members, 43:52.307 --> 43:55.437 "our number one thing is taking care of our workforce, 43:55.437 --> 43:58.077 "both military, civilian, the contractors 43:58.077 --> 44:00.587 "that are with us, globally. 44:00.587 --> 44:02.220 "That's our number one priority." 44:02.220 --> 44:04.070 We gotta keep the mission going, too. 44:05.380 --> 44:09.843 We have to work, so if it's COVID-19 response-related, 44:11.651 --> 44:14.800 that is more the priority right now, 44:14.800 --> 44:17.800 and how do we get the things, take care of the workforce. 44:17.800 --> 44:21.241 But we do have the normal mission things that keep going. 44:21.241 --> 44:26.241 I fully realize that on a maximum telework operation, 44:27.780 --> 44:30.703 we're not as effective, because the IT 44:30.703 --> 44:32.960 functions are not as effective. 44:32.960 --> 44:36.610 So if you have routine things, or if somebody 44:36.610 --> 44:40.080 is sending you a hot suspense on something 44:40.080 --> 44:44.520 that's not COVID-19 or taking care of the workforce 44:46.000 --> 44:49.570 that can wait, then push back on it. 44:49.570 --> 44:52.670 If you can't push back, push it up your chain. 44:52.670 --> 44:53.720 You can push it up to me. 44:53.720 --> 44:56.950 I told in our update meeting this morning 44:56.950 --> 44:59.290 that things are gonna move right. 44:59.290 --> 45:01.970 We know suspenses are gonna move right. 45:01.970 --> 45:05.710 If there is a routine thing that we gotta do, 45:05.710 --> 45:09.180 and it slides to the right, it'll slide to the right. 45:09.180 --> 45:10.890 Because if we don't slide it to the right, 45:10.890 --> 45:12.950 if you want it fast, you're gonna get trash. 45:12.950 --> 45:15.350 If you want it quick, I can get it to you quick, 45:15.350 --> 45:16.650 but it won't be good. 45:16.650 --> 45:19.270 So those things that are workforce-related, 45:19.270 --> 45:20.990 taking care of the force, taking care 45:20.990 --> 45:25.990 of the COVID-19 things for our installations and providing 45:27.250 --> 45:30.880 information, and then kinda those routine things. 45:30.880 --> 45:32.300 There's a lot of routine things 45:32.300 --> 45:34.650 that I know have to keep going. 45:34.650 --> 45:37.890 The Air Force is manned, and we build. 45:37.890 --> 45:40.310 I think everybody in the nation is manned, 45:40.310 --> 45:42.690 kinda, to the steady state every day, 45:42.690 --> 45:45.040 and then you add COVID-19, and you increase 45:45.040 --> 45:47.170 the taskers, and then you make it harder, 45:47.170 --> 45:48.980 because we put you on telework. 45:48.980 --> 45:53.980 So don't stress over those lower-priority things. 45:54.160 --> 45:56.170 I gotta trust you guys, 'cause you know 45:56.170 --> 45:59.330 what's in your job jar, what's important, and what's not. 45:59.330 --> 46:02.670 But I tasked out some things earlier in the week 46:02.670 --> 46:06.900 on Monday that were Secretary of the Air Force-related, 46:06.900 --> 46:09.507 and I said, "Hey, if I could have a response 46:09.507 --> 46:12.350 "by Thursday, because I got this meeting." 46:12.350 --> 46:14.250 Well, that meeting was sliding, and it was sliding, 46:14.250 --> 46:17.280 and it was sliding, and I pushed it to next week, 46:17.280 --> 46:20.640 just because we needed more time to work it. 46:20.640 --> 46:22.770 There's a lot of budget things that are going on, 46:22.770 --> 46:25.250 POM things that are going on right now, 46:25.250 --> 46:27.930 but if we gotta push back up, we will. 46:27.930 --> 46:30.930 If we just can't get a suspense suspended, 46:30.930 --> 46:33.300 then we'll do our best to get the information 46:33.300 --> 46:36.520 turned in, and it may be a 75% solution, 46:36.520 --> 46:38.280 and that may be all we got. 46:38.280 --> 46:42.240 But let's try to push back and get some realism 46:42.240 --> 46:45.920 in the suspenses or the normal, routine things 46:45.920 --> 46:47.450 that we can push back. 46:47.450 --> 46:48.580 I got it. 46:48.580 --> 46:51.420 If it's a routine thing, we gotta push it back a week, 46:51.420 --> 46:53.020 we'll push it back a week. 46:53.020 --> 46:54.907 If I gotta go back to HAF, we gotta turn in 46:54.907 --> 46:56.220 (hits desk) this monthly report 46:56.220 --> 46:59.400 every month at the same time, I got it. 46:59.400 --> 47:02.670 Now, if it affects 40,000 people's pay, 47:02.670 --> 47:05.830 we're gonna have to look, and that's 47:05.830 --> 47:09.000 a higher priority than maybe something else we have to do. 47:09.000 --> 47:10.770 It may even be a higher priority 47:10.770 --> 47:13.420 than a COVID-19 thing at the time, 47:13.420 --> 47:17.820 which is why each one of you is smart 47:17.820 --> 47:19.210 and understands your portfolio, 47:19.210 --> 47:20.820 and your supervision understands that. 47:20.820 --> 47:23.010 But I have no problem pushing back 47:23.010 --> 47:24.187 on those things that we can't get to 47:24.187 --> 47:26.400 that have to slide right in order 47:26.400 --> 47:29.021 to do the more higher, pressing things now. 47:29.021 --> 47:31.853 (taps desk) And I will back you up if you do that. 47:32.870 --> 47:35.570 - [Mike] All right, sir, so we've got about 10 minutes left. 47:35.570 --> 47:37.530 Really great session so far. 47:37.530 --> 47:40.020 We've had up to a ceiling of, I think, of 500 folks-- 47:40.020 --> 47:42.440 - Oh, wow! - Online at any given time. 47:42.440 --> 47:45.530 We wanna let those folks who are still monitoring us 47:45.530 --> 47:48.650 to go ahead and continue to submit your questions. 47:48.650 --> 47:50.840 If we don't get to them while we're on the air, 47:50.840 --> 47:53.940 so to speak, then we'll get to them in written responses 47:53.940 --> 47:56.790 and with an email blast here and to our workforce as well. 47:56.790 --> 47:58.450 So if you have questions, keep 'em coming, 47:58.450 --> 47:59.590 we'll get 'em answered. 47:59.590 --> 48:01.810 And for the remainder of time, we've got four or five 48:01.810 --> 48:03.400 here in front of me, we'll see if we can get to them. 48:03.400 --> 48:04.233 - Okay, great! 48:04.233 --> 48:05.957 - [Mike] "Do you know if there's tests going to be provided 48:05.957 --> 48:08.180 "for the workforce at some future date?" 48:08.180 --> 48:09.370 - Tests? 48:09.370 --> 48:10.770 - [Mike] Tests for the coronavirus. 48:10.770 --> 48:13.023 - Oh, I do not. 48:13.960 --> 48:15.733 They have pushed tests out. 48:16.650 --> 48:18.220 Sure, maybe, I don't know if you've 48:18.220 --> 48:20.180 heard anything about this. 48:20.180 --> 48:22.320 Initially they were keeping it at the CDC level, 48:22.320 --> 48:23.870 they're pushing 'em out. 48:23.870 --> 48:26.240 Some installations have the capability to test. 48:26.240 --> 48:28.440 I know Wright-Patt has the capability to test. 48:28.440 --> 48:30.810 Kevin, do we know, does Lackland, 48:30.810 --> 48:34.530 the Wilford Hall clinic, or BAMC have the ability to test? 48:34.530 --> 48:35.990 - [Kevin] They do, but right now 48:35.990 --> 48:38.320 they're not gonna test because of the number 48:38.320 --> 48:40.210 of available tests on hand, so they're not 48:40.210 --> 48:45.040 gonna test everybody just to see if you have the virus. 48:45.040 --> 48:48.810 You have to be symptomatic or in close proximity 48:48.810 --> 48:53.040 to somebody else who is confirmed has had it. 48:53.040 --> 48:55.690 - So I'll relay that, in case you didn't hear. 48:55.690 --> 48:57.810 There's not a massive workforce-wide 48:57.810 --> 49:00.320 test that's gonna happen. 49:00.320 --> 49:02.330 And that's kinda problematic, anyway, 49:02.330 --> 49:05.020 because if you take a test and you leave your house 49:05.020 --> 49:07.420 and you go to the grocery store 49:07.420 --> 49:09.010 and you run across five people, 49:09.010 --> 49:12.083 you just negated the results of that test, or could have. 49:12.970 --> 49:15.180 With the limited tests, as they ramp up 49:15.180 --> 49:17.923 the test production, there are enough tests. 49:19.842 --> 49:22.683 If you think you're positive, there's enough tests. 49:23.700 --> 49:26.570 If you have been associated with somebody 49:26.570 --> 49:30.010 that's tested positive, then you can work 49:30.010 --> 49:31.920 and get a test accomplished there. 49:31.920 --> 49:34.980 But it's not gonna be a flu shot type lineup 49:34.980 --> 49:36.480 where everybody walks through 49:36.480 --> 49:40.100 and gets a test, not at this time. 49:40.100 --> 49:40.940 Good question. 49:40.940 --> 49:42.370 Did you have something else you wanted to add? 49:42.370 --> 49:43.453 Okay, good question. 49:44.310 --> 49:47.223 - [Mike] Okay, so, back to IT here for a minute. 49:48.317 --> 49:50.847 "The helpdesk has definitely been overwhelmed, 49:50.847 --> 49:54.187 "as we know, people showing up and wanting the updates 49:54.187 --> 49:56.467 "on their computers, largely related to telework, 49:56.467 --> 49:58.397 "or teleworking on their computer, having issues, 49:58.397 --> 50:00.157 "and having to bring it to the helpdesk. 50:00.157 --> 50:03.357 "Is there any thought to providing the IT helpdesk 50:03.357 --> 50:06.357 "via appointment-only, so not to have this large queue 50:06.357 --> 50:07.930 "of people gathered out the door?" 50:07.930 --> 50:09.470 - Yeah, hey, that's a great point, 50:09.470 --> 50:11.243 and we'll take a look at that. 50:12.320 --> 50:14.540 I don't know, we won't be able to do it online 50:14.540 --> 50:16.940 if you can't log in to do it, but maybe 50:16.940 --> 50:21.940 we can do it via iOS or something. 50:22.220 --> 50:23.706 Kevin, can we take that one? 50:23.706 --> 50:24.539 - [Kevin] Yes, sir. 50:24.539 --> 50:25.545 - Or you wanna talk to it? 50:25.545 --> 50:27.130 - [Kevin] Absolutely, so I think we can certainly 50:27.130 --> 50:31.130 work some appointment-only for folks. 50:31.130 --> 50:33.070 I know with the teleworking business, 50:33.070 --> 50:38.070 and folks are trying to avoid coming in too often 50:38.160 --> 50:39.360 or being in contact with folks, 50:39.360 --> 50:41.200 so we can certainly take a look at that. 50:41.200 --> 50:43.540 I do wanna say, though, there are folks 50:43.540 --> 50:46.800 that have had VPN issues with the new VPN, 50:46.800 --> 50:50.570 and it's not exactly working it like it should be. 50:50.570 --> 50:53.830 That's mainly because their standard desktop configuration 50:53.830 --> 50:57.440 has not been upgraded, so a lot of folks 50:57.440 --> 50:59.813 are now needing their computers to be reimaged. 50:59.813 --> 51:02.600 That takes a couple hours to do. 51:02.600 --> 51:06.610 So we have set up, we've taken over, basically, 51:06.610 --> 51:09.190 commandeered a conference room near the Four Corners 51:09.190 --> 51:13.880 that has the ability to allow us to increase our capacity, 51:13.880 --> 51:16.380 to be able to reimage multiple machines 51:16.380 --> 51:18.210 all at the same time, so we've increased 51:18.210 --> 51:21.330 our capacity of what we can work. 51:21.330 --> 51:24.020 So hopefully, we can have folks bring in 51:24.020 --> 51:25.760 their computers, we'll get them reimaged 51:25.760 --> 51:26.890 and back out to them as soon as possible. 51:26.890 --> 51:29.910 - Okay, great, and then, let's take a look at some 51:29.910 --> 51:31.347 potential sign-up times. 51:31.347 --> 51:33.070 - [Kevin] I will do that. 51:33.070 --> 51:34.910 - 'Cause then again, that keeps the line down 51:34.910 --> 51:36.880 and the mass gatherings down. 51:36.880 --> 51:39.020 All right, good input. 51:39.020 --> 51:41.380 - [Mike] So we gave out some POC information 51:41.380 --> 51:44.360 earlier for personnel and people, 51:44.360 --> 51:46.570 that's, "What's the commercial for that?" 51:46.570 --> 51:51.570 So our DSN number is 969, commercial number is 210-395. 51:54.240 --> 51:57.830 Again, our DSN, 969, which is the number you received. 51:57.830 --> 51:59.170 If you wanna dial that commercially, 51:59.170 --> 52:02.770 it's 210-395, and then the last four 52:02.770 --> 52:05.270 of those numbers that were provided earlier. 52:05.270 --> 52:06.770 - All right, I think we got time for what, 52:06.770 --> 52:07.800 maybe one or or two more? 52:07.800 --> 52:09.870 - [Mike] Yes, sir, and then some closing comments from you. 52:09.870 --> 52:12.707 So there was a question, "Is there any talk 52:12.707 --> 52:15.847 "about shutting down Child Development Centers 52:15.847 --> 52:17.210 "or Youth Centers across the board?" 52:17.210 --> 52:19.210 And Colonel Turner from the Services Center 52:19.210 --> 52:20.110 will address that. 52:21.510 --> 52:22.430 - [Donna] Good afternoon, everybody. 52:22.430 --> 52:25.500 So as y'all know, installation child and youth programs 52:25.500 --> 52:27.320 are subject to the direction of those 52:27.320 --> 52:30.370 installation, wing, and command leadership. 52:30.370 --> 52:33.160 So there is not an across-the-board recommendation 52:33.160 --> 52:36.190 for shutting down them across there Air Force-wide. 52:36.190 --> 52:38.247 We are leaving that up to the mission requirements 52:38.247 --> 52:39.840 of that installation command. 52:39.840 --> 52:42.680 We did provide some guidelines to the commanders 52:42.680 --> 52:45.160 on how they can assess their operations 52:45.160 --> 52:47.734 to see what they might need to do, 52:47.734 --> 52:51.430 assessing your staffing requirements to determine 52:51.430 --> 52:53.900 whether or not you need to reduce your operating hours, 52:53.900 --> 52:56.720 and-or closing rooms and facilities as necessary, 52:56.720 --> 52:58.460 prioritizing the use of your child and youth 52:58.460 --> 53:00.442 programs' staff to cover full-day child care 53:00.442 --> 53:03.540 over recreational activities, consider closure 53:03.540 --> 53:05.110 of the programs that are not full-day, 53:05.110 --> 53:07.863 to include hourly care, part-day preschool, 53:07.863 --> 53:10.150 or give parents a break program. 53:10.150 --> 53:12.650 And then, most importantly, as we work through this 53:12.650 --> 53:16.380 social distancing and trying to flatten the line of this, 53:16.380 --> 53:18.750 is that parents who can should be encouraged 53:18.750 --> 53:20.970 to keep their children at home to fully achieve 53:20.970 --> 53:23.470 proper social distancing while also allowing space 53:23.470 --> 53:25.880 for the children of mission-essential personnel 53:25.880 --> 53:30.120 in our child and youth programs that are still open. 53:30.120 --> 53:32.510 One important note to note, that if you do remove 53:32.510 --> 53:34.910 your child from care, and you are not receiving 53:34.910 --> 53:37.830 child care services, we will not charge fees 53:37.830 --> 53:40.520 to those airmen and families as long as they 53:40.520 --> 53:42.450 are not using those slots, and you will not lose 53:42.450 --> 53:46.080 your slot as well, so when this pandemic is over, 53:46.080 --> 53:47.220 you will still have those slots. 53:47.220 --> 53:50.810 So again, care and safety of our airmen and families 53:50.810 --> 53:53.520 are utmost, but we do have some mission requirements 53:53.520 --> 53:55.500 for some installations, and we leave up those 53:55.500 --> 53:57.680 to commanders on when those operations will stay open. 53:57.680 --> 53:59.620 - Awesome, thanks, Colonel Turner. 53:59.620 --> 54:03.593 Hey, team, I think we got about two minutes left. 54:04.790 --> 54:08.710 Hopefully, this was successful and helpful to you. 54:08.710 --> 54:10.280 It keeps us from getting together 54:10.280 --> 54:12.100 in Building 2's auditorium. 54:12.100 --> 54:14.000 It keeps us from having a hall call. 54:14.950 --> 54:17.660 It keeps you from having to rely on VPN. 54:17.660 --> 54:19.275 Pretty much everybody has a cellphone 54:19.275 --> 54:22.660 and a Facebook account these days. 54:22.660 --> 54:25.140 If we didn't answer your question, 54:25.140 --> 54:27.270 or if we did not get to a question 54:27.270 --> 54:29.980 that you potentially had, send it to us. 54:29.980 --> 54:31.770 Mike, where do we send that question? 54:31.770 --> 54:34.580 - [Mike] So you can put it online right now, 54:34.580 --> 54:37.750 or if after this event you wanna email us, 54:37.750 --> 54:42.070 we have an Ask AFIMSC mailbox. 54:42.070 --> 54:44.220 That's on our website, and the address 54:44.220 --> 54:48.087 is ask, A-S-K, .afimsc@us.af.mil, 54:53.410 --> 54:58.297 ask.afimsc@us.af.mil. 55:00.190 --> 55:01.170 - Thanks, Mike. 55:01.170 --> 55:03.860 And give us some feedback, too. 55:03.860 --> 55:07.460 So shoot Mike or put a comment under the Facebook Live, 55:07.460 --> 55:10.080 if it's possible, if this was worth it or not. 55:10.080 --> 55:12.219 Somebody told me we had up to 500 people 55:12.219 --> 55:17.219 on Facebook Live here in the last hour, up to 500. 55:17.870 --> 55:19.720 In closing, I wanna just say thanks. 55:19.720 --> 55:22.335 I wanna say thanks for what you do. 55:22.335 --> 55:24.220 We've never gone through this before, 55:24.220 --> 55:26.220 we've never gone through it as a nation. 55:28.210 --> 55:33.210 Mission-essential and teleworking was one day or two days. 55:33.300 --> 55:35.210 Having to go to mission-essential personnel 55:35.210 --> 55:37.943 was because a hurricane was blowing through, 55:39.100 --> 55:42.380 we lost power, or we got a snowstorm, 55:42.380 --> 55:43.750 it was a short-term event. 55:43.750 --> 55:47.889 We're gonna learn some more things as we go through this 55:47.889 --> 55:50.840 30, 60, 90 days, we're gonna learn more 55:50.840 --> 55:53.310 about what mission-essential is, and I think 55:53.310 --> 55:55.450 we're gonna get into a better battle rhythm 55:55.450 --> 55:56.933 as we go teleworking. 55:58.100 --> 56:02.000 Stay at home, practice those good CDC-approved 56:02.000 --> 56:06.216 personal hygiene, practice social distancing. 56:06.216 --> 56:08.910 We got folks that are coming to work in this building 56:08.910 --> 56:13.330 that are dialing into meetings, and I encourage that 100%. 56:13.330 --> 56:16.070 We don't want everybody sitting in a room, 56:16.070 --> 56:19.530 in Warfighter One or in a big conference room, 56:19.530 --> 56:21.780 in close proximity of each other. 56:21.780 --> 56:25.950 So take care of yourselves, take care of your families. 56:25.950 --> 56:29.390 If we can do that, then we'll all take care of the mission, 56:29.390 --> 56:32.550 because we know how to do it and we're pretty good at it. 56:32.550 --> 56:33.690 Have a good weekend. 56:33.690 --> 56:35.500 We will still be in contact. 56:35.500 --> 56:38.520 We'll be doing telecons, we're in contact with AFMC, 56:38.520 --> 56:40.630 we're in contact with JBSA. 56:40.630 --> 56:43.370 That will all go over the weekend. 56:43.370 --> 56:46.500 If something changes or a status changes 56:46.500 --> 56:51.490 with Building 1, Building 2, DFAS up at Ellsworth, 56:51.490 --> 56:54.010 if something changes with one of those buildings, 56:54.010 --> 56:56.140 I will get it to you. 56:56.140 --> 57:00.090 Don't bite off on the rumor control. 57:00.090 --> 57:02.040 There's a lot of rumor control this week, 57:02.040 --> 57:05.630 and we worked through it, and it was a lot less than it was. 57:05.630 --> 57:08.350 Send that rumor up through your chain, we'll work it, 57:08.350 --> 57:10.484 we'll get the facts, we'll push it back to you, 57:10.484 --> 57:12.890 and we'll take the appropriate action. 57:12.890 --> 57:16.220 But I wanna let you know, we've been transparent, 57:16.220 --> 57:18.363 we'll continue being transparent. 57:19.320 --> 57:22.640 Stay calm, we're in this together, we'll get through 57:22.640 --> 57:23.770 it together, and we'll come out 57:23.770 --> 57:26.420 on the other end that much stronger. 57:26.420 --> 57:28.423 Thanks for what you and your family do.